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On average, shipping time takes 4 - 8 business days from our door to yours. We only ship to the lower 48 States. We do not ship to Hawaii, Alaska, Canada, or Mexico. All shipping is insured in case of damage.

Shipping & Handling Shipping Method:Orders are typically shipped via FedEx Ground or UPS. Some heavy items are shipped via L.T.L. Freight truck. L.T.L. freight orders can incur additional shipping charges in certain areas of the country. B.T.G.C. will contact you if there are additional charges before you are billed, or it is shipped. Orders will ship out from our various suppliers directly to your door.

Shipping Time: Most items will ship the same day if the order is placed before 2:00 PM CST. Except in busy season, when shipments may be sent out the following business day. We can NOT guarantee any delivery times. Our shipping times are merely estimations. We will NOT be responsible for shipping delays, as we are not the shipping company.

Signature Requests: In most cases if a signature is required for packages upon delivery this is done by the carrier however Big Toys will require signatures in some rare cases such as a product being shipped to an area that has had a recent theft. Most of the time signatures are required but not always, this means in certain areas if the Carrier believes the package will be safe they may leave it on your porch in your absence.